Shipping Policy
Thank you for shopping with Utopian Collections.
We’re excited to deliver your favorite T-shirts right to your doorstep!
This Shipping Policy explains how we process, ship, and deliver all online orders placed through our website https://utopiancollections.com/.
Order Processing Time
We strive to process and ship all orders as quickly as possible.
Orders are typically processed and packed within 2–4 business days after payment confirmation.
Orders placed on weekends or public holidays are processed on the next working day.
During peak seasons, sales, or promotional periods, order processing might take slightly longer, but we always do our best to ship on time.
Once your order has been packed and shipped, you’ll receive a shipping confirmation email or SMS containing your tracking details.
Delivery Timeline
We currently deliver across India through reliable courier partners.
Standard delivery usually takes 5–10 business days depending on your city or pin code.
For metros and major cities, orders often reach within 3–6 business days.
Remote or rural locations may take a few extra days due to courier network limitations.
All estimated delivery timelines are provided in business days and may vary due to external factors such as courier delays, weather conditions, or unforeseen logistics issues.
Shipping Partners
We work with trusted and reputable courier companies to ensure your T-shirts are delivered safely and on time.
Each order is assigned a unique tracking number, which allows you to monitor your shipment’s journey from our facility to your doorstep.
If you haven’t received your tracking information within 3 days of placing your order, please reach out to us at utopiancollectionss@gmail.com, and our team will gladly assist you.
Order Tracking
Once your order is shipped, you’ll receive a tracking link via email or SMS.
You can click the link to see live updates on your shipment’s progress.
In some cases, it may take up to 24 hours for tracking details to appear after the courier picks up your package.
Shipping Areas
We currently ship throughout India.
If your delivery pin code is not serviceable by our courier partners, we’ll notify you within 24 hours of placing the order and provide alternative options or a full refund.
At this time, we do not offer international shipping, but we are working to expand our service area in the future.
Order Delays
We always aim to meet our promised delivery timelines; however, certain circumstances beyond our control (such as courier issues, natural events, or regional holidays) may occasionally cause delays.
In such cases, our customer service team will proactively update you and ensure your order reaches you as soon as possible.
Returns Due to Damage or Defects
At Utopian Collections, customer satisfaction is our priority.
If your T-shirt arrives damaged, defective, or incorrect, we’ll arrange for a free return pickup and send a replacement or issue a full refund as per your preference.
Please report any such issues within 7 days of delivery by emailing us at utopiancollectionss@gmail.com with your order ID and product photos.
Address Accuracy
Please ensure that your shipping address, contact number, and pin code are entered correctly at checkout.
We cannot be held responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by customers.
If you realize an address error after placing your order, contact us immediately at utopiancollectionss@gmail.com, and we’ll do our best to update it before the order is shipped.
Customer Support
For any shipping-related questions, order tracking help, or delivery updates, our support team is always ready to assist you.
Reach us via email at utopiancollectionss@gmail.com from Monday to Saturday, between 10 AM – 6 PM.
Policy Updates
This Shipping Policy is subject to change without prior notice. Any modifications will be updated on this page.
We encourage you to review this page periodically to stay informed about our shipping procedures.